How to set up services for your online booking

This guide will show you how to choose the services you would like to have switched on for your online bookings

How to set services active for your Online Bookings

How to set up your department descriptions 

How to set services active for Google Reserve

How to setup services if you are part of a group 

 

On SalonIQ Hub go to, Menu > Settings > Services > Choose Service > Online Bookings.

Online Service

  • Book online - Switch the toggle to green to activate online bookings for your salon
  • Add to favourites - Switch the toggle to green to add this service to your favourites, this service will then show at the top of your online booking menu. We recommend adding your top 10 services to your favourites list
  • Not bookable online by itself - Select this if another service is required at the time of booking. 

Not bookable by itself example: A colour that requires to have a Cut & Finish or blow dry and must not be booked on its own.


Additional Options - Click on the additional options tab to select upgrades and required services. Please note, these options are for the new Online Portal only. 

additional service

  • Required - You can select multiple required services. This is used to stop clients from booking a colour online without choosing a finishing service. You can select Cut & Finish and a blow dry. Once the client selects a colour it will ask your clients to choose from the list of your required services.
  • Upgrade - Select an upgrade for a service. You can upsell your treatments with each service. Once a service is selected online the client will then be offered the upgraded service.
  • Parallel - This allows the client to have 2 services booked at the same time alongside each other with 2 different team members. You can select a colour & nail appointment. They will then both appear on the appointment book at the same time in the correct columns.

Once the service has been updated, don't forget to press the save button before closing.

Repeat this process for all services that you wish to be available to be booked online. 

 

How to set up department description

Menu > Settings > Departments > Click on Department 

You will have a list of all your service departments. Click on the edit pencil and enter in a detailed description for the department. Example below.

This description will then appear on your online booking categories. 

 

Google Reserve

 Switch this toggle from grey to green to activate-

Google Reserve FAQ
     
  • Service information - This is visible online when the client clicks on more information 
  • Online alert - This alert will show if you have 'not bookable online' by itself selected. Here you can type in if the client requires a skin test or needs to choose another service
  • Recommended service - You can select another service that is recommended. If you want to upsell treatments with colours, add the treatment here. 
  • Online deposit type - You can set each service that requires a different deposit type for each service. Click on the drop-down box and choose Value / Percentage. Then enter in the amount you would like to charge Online Deposit FAQ
  • Applicable on - Select the days you would like the services to show online


Group Setup

You can decide which services are available at each salon and also if the services are bookable online at each salon

Find the service setup screen

Menu > Settings > Services

Select your service > Select Salons

Screenshot 2024-03-06 104029

This will show all the salons and if the service is available for bookings in the salon & available for online booking.

The screenshot above shows no services selected per salon, this means that the service is bookable in salon at each location and bookable online at each location.

Screenshot 2024-03-06 105226

Using the toggles you can activate a service in a salon and also activate if the service is bookable online in the salon.

In the example above the service is bookable in-salon in 2 locations and bookable online in one location.

If you select any of the toggles you will automatically exclude the services from any location that is not activated or bookable online. 

Press Save to complete


If you need any help setting up your services online, call 01892 280 123 or email help@saloniq.com