Logs

The Logs section is an Aladdin's cave of information related to activity in SalonIQ

Reports in SalonIQ will get you only so far, if you want to see certain activity on a certain day you need to use Logs.

Menu > Logs 

Gets you in. Once in you need to choose from the pulldown what you are looking for

Online login

For your chosen date range who, the date, time, IP address and if they managed to login

Online Bookings

All online bookings for your chosen date range with its date, time, salon booking was made in, email address used and IP address the booking came from

Online Ratings

All ratings received back from your SaloniQ Feedback messages, the score received and any feedback text give for the date range

Online registration

All online registrations, with name, email address used, IP address and whether the system added them as a new client to the database or if that email address was already in the database it sent it prompted them to reset their login password. 

Online forgot password

This shows all clients that forgot their password, then if they pressed Cancel to close the screen or if they had a password reset sent to them

Online Booking Cancellations

All bookings cancelled online between two date ranges and all the details relating to the cancellations

Logged in not Booked

Client's that have logged into but didn't make a booking

HUB Device logs

This section allows you to remotely authorise devices using the App. You can also see if not using the App to access Salon iQ you can see the browser used, Operating System used and IP address. You can also see in the image below that an iPad and two iPhones and the IOS's of the device's accessing the database too.

Booking App Device logs

Devices that have logged into your database using the Salon iQ salon App. We can see the client, the device they used, the OS of the device they used, the version of the devices OS, the IP address the device logged in from and model number of the device.

Booking Widget Device Logs

For salons using one of the booking widgets you can see details of clients and their devices that have logged into it.

Edited Bills

Bills that have been processed through the Till and if they were changed or added to.

Hub Logs

The screen shows you all activity in the database  between . Here you can see every booking made, deleted, completed bills, even if a user has refreshed the system with the time and date they did it.

All reports can be exported if you prefer with the button into .xls format.