Using Colourstart with SalonIQ

This guide will show you how to connect your SalonIQ account with Colourstart and use Colourstart with your clients

The Colourstart Client Passport is an online app that helps you decide if Colourstart is suitable to use, and stores your test result for sharing with your preferred hair professionals. For more information about Colourstart please click here

Please see a short video on how the Colourstart and SalonIQ integration works for your salon. 

Connect SalonIQ with Colourstart

You will firstly need to reach out to Colourstart and setup your account, once you have done this ask them for your Colourstart ID

To connect SalonIQ to your Colourstart account please go to Menu > Settings > Salons > click on the Skin Test tab > Enter your Colourstart passport ID and then click on Verify > Click Save

For a video tutorial please click here

Using Colourstart in SalonIQ

When making an appointment using Colourstart it is important to view the passport status for that client. 

Open the client's record card and check the memo to view the current status.  

There are 3 different statuses to look out for, please see each one below;

The status that gives you the thumbs up and the all clear to colour your client's hair is in green and reads - Colourstart: OK to Colour Hair

The status advising you to not colour your client's hair is in red and reads - Colourstart: Do Not Use Colourstart Or Colour Hair 

This could be for a couple of reasons...

1. They have had a reaction to the Colourstart test

2. They have not passed the Colourstart questionnaire

The final status is advising you that the client needs to complete the Colourstart questionnaire and reads - Colourstart: Take Questionnaire 

Booking an Appointment using Colourstart

Making your clients colour appointment as normal;

• Search for the client and select the services they would like to have
• Check the Colourstart status, you must ensure the status is in green reading Colourstart: OK to Colour Hair

Before checking out your your client 

You will need to update the client's passport once you have coloured their hair and before you take their bill.

Before the client pays please open the client's record card > click on the Colourstart tab > Click REDEEM Colourstart PASSPORT. This will update the client's profile and record the colour appointment they have just had with you and then allow you to check out the client's bill.

After checkout

Once you have completed checkout, the client's Colourstart stats will change to Colourstart: Take Questionnaire (the client will receive an invite to complete the questionnaire on Colourstart before their next appointment. As soon as they have done this their status will update on the client record card on SalonIQ.

How-to set-up and use Colourstart on SalonIQ video

Good to know

Below is an example of a client completing their questionnaire successfully. 

Below is an example of a client not passing their Colourstart Passport;

A client will need to share their Colourstart Passport with you before you can view the status of their passport. 

To do this your client will need to login to their Colourstart Passport on the Colourstart portal, search for a salon and then click Share.