Booking Portal - Client Experience

This article will guide you through our booking portal from your clients perspective.

To access the booking portal go to Menu > Settings > Online > Shop > Link > Book tab

You will see your service menu > select your service

Select Preferred team member or Any team member if there is no preference.

A summary of your selection will be shown on the next screen.

Here you can ether add more services or click Next which will give you a booking summary and availability for the services you have selected. See below

Click Book now on the best suited appointment.

Your upsells will then show on the following screen, this is a great opportunity for you to promote ‘add on’ services such as an Olaplex treatment or a file & paint.

Your client then clicks Next where the final summary on the appointment will show and payment options.

Your client will then be asked to enter their card details and will be given the option to save their details for future purchases / bookings with you. See below

Here is a video run through of your clients experience;