Report a fault with your IQ Pay terminal

This guide will help you to report a fault with your IQ Pay terminal.

Have you experienced a fault with your IQ Pay terminal? If so you will need to complete a form which will go to our IQ Pay team to help resolve. 

Please click here to complete the form regrading a fault with your terminal. 

Each part of the form will need to be completed and sent to us, we aim to reply back to all submitted forms within 24 hours. 

Example form below;

Please review our IQ Pay Terms and Conditions by clicking here