IQ Pay Terms and and Conditions

This guide will take you through the Terms and Conditions of IQ Pay at SalonIQ

1. Relationship to IQ Pay Services Agreement

When you use IQ Pay Terminal, you expressly agree to the terms and conditions listed hereafter, SalonIQ’s Terms of Service and any updates or modifications IQ Pay, or Stripe makes to either of the foregoing from time to time. These Terminal Terms supplement the SalonIQ’s Terms of Service, which generally governs your use of SalonIQ’s general services, as well as our IQ Pay products. To the extent that there is a conflict between the SalonIQ Terms of Service and these terms related to IQ Pay Terminal, these terms will prevail.

Limited Hardware Warranty

1. This agreement includes a limited warranty against defects in materials and workmanship under normal use for a period of one (1) year from the shipping date. Under this agreement and subject to clauses 2(b), 2(c) and 2(d) below, defective hardware will be replaced. You will promptly notify SalonIQ of any equipment malfunction, failure or other incident resulting in the loss of use of the equipment or need for repair or maintenance;
   
   
2. You must return the defective IQ Pay Hardware to SalonIQ at the designated address with all accessories, cords, cables, parts, and documentation included, within fourteen (14) days of receiving your replacement IQ Pay Hardware. In the event you fail to return your defective IQ Pay Hardware pursuant to the process and time frame specified by SalonIQ, SalonIQ will charge either your IQ Pay Account (if there is a balance) or include a charge on your next SalonIQ subscription invoice. This is your sole and exclusive remedy for breach of this limited warranty. This limited warranty is only available to you as the original purchaser of the IQ Pay Hardware. Warranty coverage terminates if you sell or transfer your IQ Pay Hardware. To initiate a warranty-based return, please complete this form.
   
   
   
3. This limited warranty does not apply to IQ Pay Hardware that has been subject to alteration, repair, tampering, accident, abuse, misuse, fire, acts of God (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes;
   
   
4. You cannot sell or transfer the terminal to another third party, doing so terminates your warranty. Warranty does not apply to hardware that has been tampered with or repaired.

IQ Pay Terminal access 

1. Upon payment of either/both of the fees listed in clause 3(b) or 3(c), ownership of the IQ Pay Terminal transfers to you. Continued access to the terminal’s features is dependent upon clauses 3(b) and 3(c) below;
   
   
2. SalonIQ may charge you, at its discretion, a monthly access fee for each IQ Pay Terminal, These charges are subject to change and will be clearly communicated to you at the point of purchase;
   
   
3. SalonIQ may charge you, at its discretion, a once-off upfront payment for lifetime access to the software required for each device. These charges are subject to change and will be clearly communicated to you at the point of purchase;
   
   
4. By using IQ Pay Terminal, you expressly agree to a minimum one (1) year term of use. Should you attempt to cease usage prior to the end of this term, SalonIQ will charge either your IQ Pay Account (if there is a balance) or include a charge on your next SalonIQ subscription invoice for the balance of the software access fee. The minimum term is for one (1) year from the shipping date;
   
   
5. Should you require additional IQ Pay Terminals, either as replacement devices not covered through our warranty as described in clause 2, or devices required through the normal course of business, you will be liable for additional charges as described in clauses 3(a) or 3(b) above;
   
   
6. You must promptly install any and all SalonIQ updates to continue using the Services.

1. In the event of early termination, the balance of the minimum term will become payable immediately and any access will be revoked;
   
   
2. Unless otherwise prohibited by law, and without prejudice to SalonIQ’s other rights or remedies, SalonIQ shall have the right to immediately terminate (i) your access if you breach any of the terms of this Agreement and (ii) any of the Services, in our sole discretion at any time; provided that if you are not in breach of this Agreement, we will provide you with a pro rata refund of any access fee paid by you in advance reflecting the period where you did not have access to the product;
   
   
3. If there are any access fees that are outstanding for a period of 1 month, your account will go into an inactive state. In this inactive state, you may be unable to use the IQ Pay Terminal.