How to check Gift Card Balance and Email Balance

This article shows you how to check the Gift Card Balance for a client and how to send them an email showing the Gift Card balance left.

There are two ways to check the Gift Card Balance:

• Through the Till Screen (if you know the Gift Card number)
• In a client's profile

Through the Till Screen

If you already know the Gift Card number this can be viewed from within the Till Screen.

• Click the Till Screen icon (£ sign)
• Click OTC and then Team Member and Client if these haven't already been pre-selected
• Click Buy Gift Card and select the Update Existing Giftcard Instead
  
• Enter the Gift Card number and Click Search
  

In a Client's Profile

If the client is known and they don't know the Gift Card number or the client wishes to have an email sent confirming their balance, this can be accessed through the Client's card/profile.

• Click the Client search icon  
• Search for the client and click on their name
• Scroll down to the Giftcards section on the left hand side.

This will provide you with all the Gift Cards and how much is available on these.

To send this information by Email click the three dots next to the Gift Card and click Send by Email.